One Delivery System. Across Every Scope.
In-House Factory
Design, fabrication, mockups, and quality control handled internally for full control.
On-Site Delivery
Certified teams execute installation, fit-out, and specialist works on site.
Long-Term Ownership
AMCs, warranties, and continued accountability beyond project completion.
Our Core Capabilities
Structured services, delivered with full ownership.
Maintenance
Plumbing · Electrical · HVAC
Joinery (Factory-Based)
Doors · Wardrobes · Custom Joinery
Waterproofing
Roof · Bathroom · Structural
Kitchen Equipment Maintenance
Commercial kitchens · Preventive care
AMC Maintenance
Planned · Portfolio · Long-term
Renovation & Fit-Out
Villas · Offices · Retail · F&B
Who We're Built For
Facilities & Property Managers
Commercial & F&B Operators
Serious Residential Properties
Approved & Operating With
We Don't Just Execute. We Stay Responsible.
Scope & Assess
We evaluate your facility needs and define clear deliverables.
Execute with In-House Teams
Our trained technicians handle every task with precision and accountability.
Maintain, Monitor & Improve
We track performance, respond to issues, and continuously optimize operations.
How We're Different
Typical Service Providers
Fragmented subcontractors
One-off jobs
No continuity
Fix It Mates
In-house teams
Factory-backed joinery
Long-term responsibility
A few things clients usually want to understand before engaging us.
FAQs
Do you work on both residential and commercial properties?
Yes. We work across villas, offices, retail, F&B, and managed properties.
Do you handle both small works and large projects?
Yes. We manage everything from ongoing maintenance to full renovation and fit-out projects, using the same structured approach.
What services does Fix It Mates provide?
Fix It Mates offers a comprehensive range of maintenance services, including air conditioning (AC) services, electrical services, plumbing services, handyman services, and general maintenance tasks
How can I request a service from Fix It Mates?
To request a service, you can call/whatsapp us at 971 509 293 660 or send us an email at support@fixitmates.com. Our customer support team will assist you in scheduling an appointment and addressing your specific maintenance needs.
What areas do you serve? Is your service available in my location?
Fix It Mates operates in Dubai and serves various areas within the city. We cover a wide range of locations, and our services are available to both residential and commercial properties. For extensive jobs our team can also serve in other emirates in UAE.
Are your technicians licensed and insured?
Yes, all our technicians are licensed professionals with extensive experience in their respective fields. They undergo regular training and hold the necessary certifications. Additionally, they are fully insured for your peace of mind.
How are your service charges determined?
Our service charges are based on various factors, including the type of service required, the complexity of the task, and the estimated time and materials involved. We provide transparent and competitive pricing, and our team will provide you with a cost estimate before starting any work.
Can I get a cost estimate before scheduling a service?
Absolutely! We believe in transparency and want you to have a clear understanding of the costs involved. Our team will assess your specific requirements and provide you with a detailed cost estimate for your approval before proceeding with the service.
What payment methods do you accept?
We accept various payment methods, including cash, credit cards, and bank transfers. Our team will provide you with the necessary payment details and options once the service is completed.
Can I schedule recurring maintenance services?
Yes, we offer recurring maintenance services tailored to your needs. Whether you require monthly, quarterly, or annual maintenance visits, we can customize a maintenance plan that ensures your property remains in optimal condition.
Do you offer any warranties or guarantees on your services?
Yes, we stand behind the quality of our workmanship and the materials we use. For all our services, there is a 14 day guarantee of our work, if anything falters in this timeframe our team will fix it for free. We offer warranties on the spare parts.
If I book technicians for a call-out but decide not to proceed with repairs, will there be any charges?
Yes, there is a service outcall charge of AED 250. This charge covers the mobilization of our technicians to your location, ensuring prompt and efficient service. We strive to communicate this transparently, and if you have any questions about the charges, feel free to discuss them with our team. Your understanding is important to us, and we aim to provide clarity at every step of the process.
Execution doesn’t end at handover.
